HRD Advisory Group Podcasts

Have you ever thought of leadership as customer service?  Ask yourself, “Who am I serving?” The three P’s of customer service – professionalism, patience, and people-first attitude – can be applied to those we lead – and serve. Listen in now.

How do you start your day?  If you start with a grateful heart, you set yourself up for a grateful day. Listen in to find out more.

When you were young, did you ever look at your parents or other adults and thinking that they had it all figured out? Actually, no one ever really knows what they are doing, ever. Listen in to learn that is is not necessary to always have it figured out.

If you don’t know how to start a conversation – ask a question.  If you want to engage and connect with others – be interested in them. So stop worrying about making a good impression and just start asking.