“As leaders, we have an enormous responsibility to our people.”
Philip Mann is the Senior Director Facility Leader at Macy’s, where he manages a large operational team. He understands knowing people personally goes a long way to supporting their productivity.
Several years ago, Philip went through a time in his career where there was a cultural breakdown. Turnover was high, and employees weren’t happy, to say the least.
In this episode, you’ll hear how Philip started the slow and steady process of rebuilding his team. How did he do it?